Position Details

Hannaford Brothers Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

City Portland
State ME
Job Description *** Pharmacy Tech Experience Required ***

*** Good Customer Service Skills Required ***

*** Multiple positions available throughout the Portland area at our retail store locations and at our Central Processing Center facility ***
Job Requirements Successful completion of criminal background check and drug testing as required.
Excellent communication and customer service skills.
Strong keyboard skills and a demonstrated ability to learn new software applications.
Basic mathematic skills.
Effective time management skills and sense of urgency.
Ability to multi-task in a stressful environment.
Effective interpersonal skills and desire to work in a team environment. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Good problem solving abilities, ability to focus and attention to detail.
High levels of integrity, professionalism and confidentiality.
Job Details Essential Job Functions:
1. Support and work with pharmacist to achieve outstanding pharmaceutical care.
2. Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies.
3. Maintain confidentiality of customer and company information.
4. Thoroughly understand and operate the pharmacy register, computer software and telephony system.
5. Maintain an atmosphere of enthusiastic customer focus both in person and on telephone.
6. Assist in maintenance of third party prescription information and resolution of rejected adjudication.
7. Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law.
8. Understand pharmacy inventory control procedures, including special requirements for controlled substances.
9. Receive and obtain information needed on written prescriptions or telephoned refill requests from customers.
10. Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer’s name, address and expected quantity of prescriptions at time of pickup.
11. Relay specific communications to customer from technician or pharmacist processing prescription.
12. Maintain solid communication within the department.
13. Successfully apply training to everyday pharmacy practice.
14. Must be able to meet physical requirements of the position, with or without reasonable accommodations.

Duties and Responsibilities:
1. Greet all customers and provide them with prompt and courteous service and assistance.
2. Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
3. Ensure customers receive all their prescriptions.
4. File written prescriptions forms after prescriptions are dispensed.
5. Prepare and complete manual insurance claim forms.
6. Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law.
7. Help customers find over the counter items.
8. Maintain a broad understanding of HBC MPP scheduling system.
9. Assist in data entry of MPP information.
10. Maintain attendance and vacation log information.
11. Understand Pharmacy Standard Practice Manual.
12. Order, stock, maintain and return pharmacy inventory through proper supplier.
13. Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product.
14. Assist in preparation of pharmaceutical products for inventor