Position Details

Hannaford Brothers Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

City Augusta
State ME
Job Description *** Multiple Positions available for an Evening Operations Manager Trainee Position for the Central Maine region ***

*** Must have mobility to the following Maine locations: Jay, Bridgton, Gardiner, Waterville, Augusta, Madison, Winthrop, Farmington, Skowhegan, Oxford and Rumford ***

*** This training program is not intended as a guarantee of future positions. The intent of the program is to provide the district with an additional pool of candidates for current and future management needs. It also provides the selected candidate(s) with technical and management skills and the opportunity to practice those skills making them a more qualified candidate for future leadership positions ***

Primary Purpose of Job:
Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of store funds and company assets.
Job Requirements Strong understanding of store operations and total store merchandising techniques. Excellent interpersonal, customer service and communication skills. Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. Desire and ability to lead and manage associates throughout multiple departments. Department Manager or equivalent experience required. College degree or equivalent. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Job Details 1. Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
2. Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and work with evening associates to champion the key behaviors; Be There, Make It Easy and Add Something To Their Day.
3. Responsible for the overall operation of the entire store during the evening hours.
4. Ensure the maintenance of the store’s appearance and presentation and ensure quality conditions of all products.
5. Manage performance of duties and responsibilities of all evening associates.
6. Make hiring, training and performance management recommendations for evening shift associates.
7. Use good judgement in the delegation, assignment and follow-up required for the efficient performance of the store.
8. Observe and ensure compliance with company security, safety and food safety standards.
9. Maintain solid communications with the management team, all associates in the store and throughout the organization.
10. Must be able to meet physical requirements of the position, with or without reasonable accommodations.